Process

Feel Free to Call Us

Field engineers provide assistance and guidance to customers regarding the operation and usage of prepaid meters. They may explain how to top up credit, read the meter display, and troubleshoot common issues. Providing meter problem solutions over the phone by a field engineer involves guiding the customer through troubleshooting steps and offering advice to resolve the issue remotely. 

"Please call us if you face any issues or require assistance. Our customer support team is available over the phone to help you."

Dhaka Zone

Engr. Moshiur Rahman - 01325075503 (DESCO, DPDC)

Engr. Anik Kundu - 01325075502 (DESCO, DPDC)

Mymensingh, Tangail Zone

Engr.  Hasibul Islam - 01886776329 (BPDB)

Md. Wahidul Islam - 01886776327 (BPDB)

Chittagong Zone

Engr. Faysal Ahmed - 01886776328 (BPDB)

Sylhet Zone 

Jahir - 01712776058 (BPDB)

West Zone

Engr. Yeasin Hridoy - 01711624601